Questions

How do I make an appointment to see a counselor?

The fastest way to set up a first appointment would be to call our office (651-739-7539) and speak with one of our Intake Specialists between the hours of 9:30 am and 6:00 pm. If you happen to get into our voice messaging system when you call, leave a message and they will call you back. Typically calls are returned the same or next business day. Our Intake Specialists have access to the calendars for all of our therapists and will help you find a first appointment time that fits your schedule.

How much does counseling cost?

Most health insurance policies provide coverage for outpatient mental health services, including individual and family counseling. The amount that you would pay out-of-pocket varies depending on your specific health insurance policy. You can contact your health insurance company’s provider services (usually the phone number is located on the back of your health insurance card), or you can call our office and one of our Intake Specialists will help you get more detailed information about your coverage for counseling.

What if I don’t want to use my health insurance to cover counseling?

Some people prefer not to use health insurance to cover counseling and psychotherapy services. If you are interested in paying entirely out-of-pocket, our therapists will be happy to talk with you about payment arrangements.

Will my counseling sessions be private?

Whenever you see a mental health professional, your communication with that professional is confidential. This means that we cannot release any information about you without your written permission. However, there is an exception to this confidentiality -- if there is an immediate threat to a person’s life, we are required by Minnesota law to do what is necessary to keep people safe. Your therapist will give you more details about confidentiality in your first appointment. If you would like a copy of our confidentiality and privacy statements before setting up an appointment, we would be glad to provide you with that.

Do you have evening or Saturday appointments?

Yes. While it is much faster to set up a first appointment if you can come to our office during the daytime hours, we do have therapists who see clients in the evenings, and sometimes on Saturdays. Our Intake Specialist can help you find an appointment time with a therapist that will work for your schedule.

Where are you located?

Our office is located in the Highland Park neighborhood of St. Paul, MN, on the corner of Cleveland Avenue and St. Clair Avenue (across from Snuffy’s Malt Shop). Our address is 241 Cleveland Avenue South, Suite A3, St. Paul, MN 55105. Directions can be found here.